Last Updated on 31.03.2025
This Privacy Policy document contains types of information that is collected and recorded for "**One Cleaner - Phone Clean up**" Mobile Application (hereinafter referred to as "App") and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
**"One Cleaner - Phone Clean up**" is developed and published by:
WEMADEIT FZE LLC
Business Club - BLB-BC5-241 AMC - BOULEVARD -B BUILDING, Ajman Media City, UAE
PLEASE TAKE THE TIME TO READ THROUGH THIS PRIVACY POLICY, AS IT CONTAINS IMPORTANT INFORMATION REGARDING THE WAY YOUR PERSONAL INFORMATION MAY BE PROCESSED. BY USING THE APP, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO ABIDE BY THE TERMS OF THIS PRIVACY POLICY.
We as the developers of "One Cleaner - Phone Clean up" mobile app ("we," "us," or "our"), safeguard your privacy, and it is our top priority. This Privacy Policy outlines our data protection practices and explains the types of information we may process when you install and/or use the "One Cleaner - Phone Clean up" mobile application (referred to as the "App" or "our App"). For the purposes of this Privacy Policy, "personal data" or "personal information" encompasses any data related to an identifiable natural person, either directly or indirectly, particularly through specific identifiers.
A natural person can be identified directly or indirectly, especially by an identification number or by factors unique to their physical, physiological, mental, economic, cultural, or social identity. Moreover, this Privacy Policy is applicable to all Users of the App, as well as anyone who accesses it ("Users"). In accordance with the General Data Protection Regulation (GDPR), we act as the data controller unless otherwise indicated.
**Please note only the end users are responsible for the provided photo and video materials for scanning. Please make sure that neither your personal details nor sensitive confidential information of any kind are included in the media provided. WE ARE NOT responsible for media content uploaded by the end users of the mobile application.**
1. Log Files & User Data We May Collect About You
"One Cleaner - Phone Clean up" employs log files as part of its routine operations. These files track visitor activity when they access mobile applications, a standard practice among hosting providers and crucial for their analytics. Information collected includes IP addresses, browser types, ISPs, timestamps, referring and exit pages, and possibly click counts. This data is not connected to any personally identifiable information. The purpose of collecting this information is to analyze trends, administer the app, monitor user movement in the app, and gather demographic insights.
When using the App, we collect the following data to operate the application:
- Basic access to device camera, photos and videos. Access to the device's camera and camera roll is necessary to identify duplicate photos and video files, as well as their further optimization and/or removal from the device. However, we cannot collect, store or use the data contained in your camera roll unless you upload such data to the App or otherwise share it.
- Basic access to your contacts and contact information. Access is required to identify duplicate contacts on your device, as well as their further optimization and removal if necessary. The application does not have access to your contact book outside of the mobile application.
- Basic access to your calendar and calendar events, information. Access is necessary to identify duplicate events on your calendar, as well as to search for and suggest modifications to events and optimization of your personal schedule.
- Access to the microphone is required if you want to communicate with the AI assistant chat bot using voice control of the device.
- Email Address. When you log into the App via Apple, Google, or Facebook, your email address is recorded and connected to your respective Apple ID, Google, or Facebook account. This process allows the App to manage your user profile, store data linked to your account, and provide full functionality. As a result, you might receive newsletters occasionally, offering tips on plant cultivation, important updates about the App, and other relevant information. You have the option to unsubscribe from these emails at any time by using the link provided within them. For additional details on how your data is processed for newsletters, please refer to the "Email Communications" subsection of this Privacy Policy.
- We are able to transmit content to the App due to its basic or advanced features. However, before sharing these files and their associated metadata with third-party services that offer search-by-reference engines, you must ensure that the uploaded images do not include any personally identifiable information or sensitive data.
- Other Identity data -- your personal identification data such as your email address, birth date, usernames, names and surnames and a phone number.
Please note: if you delete your account, all associated information will be permanently erased and you will not be able to recover it. When you log out of your account within the App, your history will be deleted from your device. However, upon logging back in to the same account, you will regain access to your history.
2. Automatically Processed Information
With your consent, our App utilizes third-party automated data processing technologies, such as advertising and analytics tools, to analyze specific data transmitted by your device (e.g., Identity for Advertisers on iOS devices). Some of these integrated tools (refer to Section VI for the list) will automatically process your personal data, including profiling. This involves any form of automated processing used to evaluate personal attributes like your interests, preferences, behavior, location, or movements (see the detailed list of data below). This automated data processing begins as soon as you permit our App to track your activities.
The data that can be processed includes:
- Device Information: We collect details about your device, including its type, operating system and version, model, manufacturer, screen size and density, orientation, audio volume, and battery and memory usage.
- Internet Connection Information: Sometimes we need information about your internet connection, such as network provider, network type, IP address, session timestamps and duration, speed, and browser type.
- App Reporting: Our App can be subjected to automated processing and analysis, which includes its name, API key (application identifier), version, and properties. Additionally, some services may log the list of applications and/or processes installed or running on your device.
- Cookies: When you use our App, cookies and similar technologies (e.g., pixels, web beacons, and scripts) may be employed. Cookies are small text files stored on your device and sent back to the server with each App use. This enables us to track user access to different areas or features of the App and the links or ads clicked. The aggregated data helps us understand and optimize App usage, enhance our marketing efforts, and provide relevant content and features. We may also collaborate with advertisers or partners who may use cookies or similar technologies to serve ads or services within the App.
- Ad Data: We may collect data about the ads you view, including the date and time they were served, whether they were clicked or resulted in a conversion event, the content of the ad offer, the ad type (e.g., text, image, or video), the ad placement within the App, and your interaction with the ad.
- Analytics Data: When you use our App, analytics tools automatically log events such as taps, scrolls, screens visited, tutorial steps, leveling up, payments, in-app purchases, custom events, progression events, and methods used to limit the processing of user data.
**We do not have control over the information automatically collected by advertising or analytics tools, and therefore cannot be held responsible for how this data is processed. We do not manage, monitor, or guarantee the practices of third parties regarding your personal data collected through their methods (not via our App). Any inquiries about the disclosure of your personal data should be directed to these third parties (see Section "Third Parties and Their Policies").**
3. Sell of Data
We do not sell your personal data to the third parties.
4. How Is Your Data Used?
- To keep the App updated and running smoothly: Personal data is primarily collected to maintain the functionality of "One Cleaner - Phone Clean up" and to promptly address any technical issues or troubleshooting needs.
- To obtain your feedback: Personal data may be used to facilitate communication. We are interested in your feedback about what you liked or disliked about the App. We reserve the right to reach out to you via email or other communication methods provided in your account.
- To adhere to legal requirements: We may disclose personal data to law enforcement, regulatory authorities, or other entities if mandated by applicable laws, regulations, legal processes, or enforceable governmental requests. When possible, we will try to inform you in advance of such disclosures.
Please be aware that providing your personal data is optional and voluntary. However, we do not guarantee the App's availability or functionality without this data.
Generally, we retain your personal information as long as necessary for the App to provide its services and for us to fulfill our legal obligations. Certain data may be kept for longer periods to comply with legal obligations (taxation, accounting, audit) or to ensure safety and prevent fraud, but only as long as required for these purposes.
5. Ensuring Child Safety Online. Security
A significant aspect of our commitment is to enhance the protection of children when they are online. We urge parents and guardians to actively observe, participate in, and monitor their children's internet activities to ensure a safe online environment.
"One Cleaner - Phone Clean up" intentionally does not gather any Personally Identifiable Information (PII) from children under the age of 18. If you suspect that your child has submitted such information on our website, please contact us immediately. We will make every effort to promptly delete this information from our records.
To ensure the protection of personal information against loss, misuse, unauthorized access, disclosure, alteration, and destruction, we implement measures that are both reasonable and appropriate, taking into account the risks related to processing and the nature of the personal information involved. We adopt suitable technical and organizational steps to maintain data protection principles such as data minimization and incorporate essential safeguards into our processes.
Despite our best efforts to secure your personal data, no method of Internet transmission or electronic storage is completely secure. Therefore, we cannot promise absolute security. Should a security breach occur that compromises your personal information, we will promptly inform you in accordance with applicable laws.
BY USING OUR APPLICATION, YOU ACKNOWLEDGE AND ACCEPT THESE RISKS, AND AGREE TO TAKE NECESSARY PRECAUTIONS TO SAFEGUARD YOUR PERSONAL INFORMATION. OVERALL, YOUR SECURITY IS OF UTMOST IMPORTANCE TO US, AND WE WILL DO OUR BEST TO MAINTAIN THE CONFIDENTIALITY OF YOUR DATA.
6. Third Parties and Their Policies
To ensure stable operation of the mobile application, you must agree to the Privacy Policies of the Third-Party providers of some services. These services make our mobile application functional, useful, unique and secure.
We will neither lease nor sell your personal data to any third parties. However, we may share your information, such as log files, device identifiers, and location data, with third-party organizations that provide automated data processing technologies for the App. We do not control or influence the tracking technologies these third parties use or how they utilize them.
Please be aware that we do not use, publish, or sell media content provided by end users for scanning purposes. All materials submitted by users are only used to enhance the stability and performance of the mobile application's algorithm and for object recognition.
Our main partners and links to their policies are listed below:
1) Google, LLC. -
2) OpenAI, LLC. - https://openai.com
3) RealmSwift - https://github.com/realm/realm-swift
4) Firebase, Inc. - https://firebase.google.com
5) RevenueCat, Inc. - https://www.revenuecat.com
6) Adjust GmbH - https://www.adjust.com
7) Amplitude, Inc. -
8) Meta Platforms, Inc. -
7. Manage Your Data
You have the ability to manage, modify, restrict, or delete your personal information at any time. If you wish to delete your account, you can do so via our deactivation page. This action will permanently remove all your photo scans, requests, and other user-generated content. Should you decide to sign up again in the future, you will be treated as a new user and will not have access to your previous history, contacts, or pictures.
To exercise your rights over your personal data, please contact us at:
8. Payment and Subscriptions
Our e-commerce partners are vital to our online business, taking charge of the entire billing and payment process for in-app purchases. They oversee all financial transactions, from processing payments to charging your credit or debit card.
To ensure our customers' security, these providers are also responsible for protecting your personal information. This data is necessary to complete transactions and is handled with the highest level of confidentiality to safeguard your privacy. It is processed in accordance with our contractual terms, and we guarantee that your credit or debit card information will not be used or accessed for any other purpose.
When processing refund requests for in-app purchases, we may disclose non-personal, anonymized information to Apple strictly for verification purposes. The information shared may include the time elapsed since app installation, overall app usage duration, an anonymous account identifier, the status of the in-app purchase (whether consumed or associated with a trial period), and cumulative transaction data, including total spend and refund amounts.
PLEASE BE AWARE THAT WE DO NOT HANDLE PAYMENT ISSUES RELATED TO YOUR SUBSCRIPTIONS. ALL PAYMENT MATTERS ARE MANAGED SOLELY BY THE APP STORE. FOR ANY QUESTIONS OR CONCERNS REGARDING YOUR SUBSCRIPTION PAYMENT, PLEASE CONTACT APP STORE SUPPORT DIRECTLY.
9. Privacy Policy Updates
We will update this privacy policy as needed so that it is current, accurate, and as clear as possible. Your continued use of our Services confirms your acceptance of our updated Privacy Policy.
10. Governing Law
If any issues arise in relation to the use of the Products and Services provided by the Company, the Parties agree to attempt an amicable resolution before resorting to legal measures. Any disagreements or claims regarding this Privacy Policy, including their interpretation and applicability, will be settled through arbitration rather than in court. In case of unsatisfactory results from customer service, legal action can be taken in the jurisdiction of the UAE.
11. Contact Us
If you have questions, please contact us at contact@wemadeitfze.com